iDrive Review

We humans are hoarders at heart. Despite the ever-growing sizes and speeds of our hard drives, cloud backup and online file storage solutions are more popular now than ever before. Not just with companies, either. Whether you’re trying to keep backups of data whose loss would get you fired or the kind that means a lot to you and your family, online storage solutions have you covered. 

Our iDrive review dives deep into one of the most popular pieces of software for making sure that you never lose a file again. Despite sounding like a dubious Apple gadget designed to somehow make you a better driver, this is actually one of the better cloud storage services on the market. 

With unlimited supported devices per account, excellent upload speeds, folder synchronization, and the ability to make a backup of an entire disk’s image, there’s plenty to like here. It’s not a perfect solution, though. As other iDrive reviews have pointed out, there are some drawbacks to be aware of. Read on below to find out more. 

Key features:

  • Synchronizes entire folders
  • Backs up the disk image
  • Free disk shipping on demand

Things we liked / disliked:

  • Very fast upload speeds
  • Unlimited devices per account
  • Support for multiple platforms
  • No unlimited storage option

Main features

Backup and restore

Backing up data is a very simple process in iDrive. You have the option of backing up your data to your iDrive account or another device. This can be an external hard drive, another computer on the network, or even a smartphone that you’ve plugged in. The program automatically selects your Desktop, Music, Documents and Pictures folders, but you can also select any other folder or individual file for backup.

You can also back up a disk image and  have complete freedom in picking which files and folders you want to back up, including the ones that the program selects by default.

iDrive review backup

iDrive backup offers extensive scheduling options, allowing you to fine-tune when the backup will occur and how the program will keep you notified about it. You can pick the name of your backup, choose the time, set it to be performed on a daily basis, or select only specific days. There is also a continuous backup option, which can automatically back up files smaller than 500 MB in real time, or once every 10, 30, or 60 minutes. It works separately from scheduled backups.

The backup procedure can also be done manually at any time by ticking the “Start the backup immediately” box in the Scheduler tab, or simply clicking “Backup now” on the Backup tab. As is the case with all the best online storage options on the market, you can also choose to start missed scheduled backups as soon as the computer is turned on. iDrive also features extensive notification options, including setting up desktop and email notifications on completed or failed backups.

iDrive review backup 2

Another useful iDrive feature is the Archive Cleanup tool. It creates an exact match with your local files so that when certain files or folders are deleted locally, they also get removed from your iDrive cloud storage to save space. You can do this manually or set up a periodic cleanup period, but make sure you review what iDrive can delete carefully before selecting this option. Files will not be deleted if their number exceeds a percentage of your total file backup size. The Cleanup Now option sets this cap at 25% by default, but you can manually raise that threshold if you like. For the Periodic Cleanup function, the cap starts at 5%, and you can also increase it from there.

iDrive review cleanup

When it comes to restoring files, you can pick the device to restore the files to, as well as the one that you’re restoring the files from. You can also check the trash for files that you or the program deleted earlier.

Much like the other best cloud storage options around, iDrive has built-in file versioning support. The feature is called Snapshots and allows you to store up to 30 versions of each file that you back up, complete with timestamps. This is a fantastic feature if you’re trying to recover from a ransomware or virus attack, for example. However, keep in mind that this can unnecessarily eat up your cloud storage capacity, which can be significant depending on which plan you’re subscribed to.

iDrive review restore

Cloud syncing

In addition to its fantastic backup options, iDrive is one of the best personal cloud storage solutions for people who want to sync data between their devices easily. In fact, it’s one of the rare backup solutions on the market that provides cloud syncing at all. The way it works is very simple, and similar to dedicated cloud sync solutions such as Google Drive and Microsoft OneDrive. Your mobile devices are synced automatically, as are the files you put in the iDrive-Sync folder. These are backed up in real time and accessible on all devices through your iDrive web account or by using the dedicated app.

One of the best iDrive features is that these files can easily be shared with other people. The process is very similar to using Google Drive: any file in the live sync folder can be shared with other people by right clicking on it and selecting the iDrive “share this file” option. You can also easily edit access rights or stop sharing files, just like you can on GDrive.

iDrive Express

As we’ll see later on, iDrive has pretty respectable upload and download speeds. Unfortunately, these may still be way too slow for anyone looking to quickly transfer a huge number of files or, at least, several very large files. Our iDrive cloud storage review would be incomplete without mentioning the excellent iDrive Express feature, a hard drive shipping solution for quickly transferring a large amount of data at once.

This service is free for Express Backup users. It can be taken advantage of once a year as a Personal account user and three times annually as a Business user. Subsequent backup requests will be subject to a $59.95 charge, while Express Restores cost $99.50 per request.

As other iDrive reviews point out, the best part of the offer is that US customers get free shipping when using this service. Therefore, all you have to do is wait for your temporary storage device to arrive, securely copy the data onto it, then send it back to the company so the data can be transferred to iDrive’s online servers.

The same is true in reverse – upon request, the latest snapshot of the data you’ve backed up on iDrive’s servers will be saved to an external disk drive and shipped to you straight away. These days many cloud storage providers offer similar services, but they usually cost extra, even when used for the first time.

Regular online backup will in both cases resume independently of this service, but it can be a lifesaver if you need quick access to large data backups, which would take forever to copy over a WiFi connection, for example.

iDrive One – discontinued

For a few years, starting in 2016, the company also offered permanent external storage solutions called iDrive One. The devices featured the latest WiFi protocols for incredible transfer speeds, large storage capacities (starting at 1 TB), and military-grade 256-bit SSL encryption. It could also stream pictures, videos, and music directly to your mobile devices. Unfortunately, that’s all that can really be said in our iDrive One review, as the service has since been discontinued.

iDrive Cube

A small business-minded alternative to the defunct iDrive One, the Cube – which functions on Intel® NUC hardware – is a great recovery solution for when disaster strikes. It can provide a complete system backup for up to five computers or servers that run on Windows, and also stores data remotely on iCloud servers for two-tier protection. Cubes also possess several advanced features, such as KVM-based virtualization, VMware backup and recovery, and WinRE recovery cloud replication.

The technology comes in two variants – i5 and an i7. Both have 16 gigs of RAM, but the latter comes with more storage space – 4 TB of physical and 10 TB of virtual storage. Our iDrive review should also mention that this offer is only available in the US. You’ll have to contact the sales team to get a quote for a Cube device, as prices aren’t available directly on the site.

Speed and Security

When it comes to upload and download speeds, iDrive definitely excels in the latter. Our 100 Mbps connection had download speeds of about 25 Mbps, while upload only managed around 8 Mbps. While the download speed ranks among the faster options out there, allowing us to transfer around 15 GB in less than an hour and a half, the upload was barely fast enough to transfer a third of that in the same timeframe.

Is iDrive safe? If this is the next question on your mind, fear not. iDrive security features state-of-the-art 256-bit SSL encryption and two-factor authentication. The company also offers end-to-end encryption, in which the user is the only person in possession of the encryption key. This does mean that if you lose said key, your data is lost for good, so you can also opt for more traditional encryption, whereby the company stores your encryption key. The downside here, of course, is that the company’s employees technically have access to your data, and would be forced to share it with law enforcement agencies if there were a need. That said, maybe bathroom selfies should stay on your phone. Google can already see them from there, after all.

User Experience and Supported Platforms

Our iDrive online backup review would be incomplete without talking a little about the user experience. While the program’s web interface has mostly stayed the same over the years, the app software has seen several iterations. It’s worth noting that there is a dedicated software platform for Windows, MacOS, iOS and Android devices, but Linux users are currently limited to iDrive’s web interface.

Generally speaking, the software is easy to use regardless of the device, but it does differ in a few details if you’re using the mobile app. As with the best cloud backup solutions out there, everything is laid out in a simple and intuitive manner. On the desktop version, backup, restore,  scheduler, and synchronization settings are separated by tabs. You can perform backups from both the backup and sync tabs, while the settings tab houses all of the important options, such as setting up notifications and turning on “Continuous Data Protection” mode, which effectively turns on cloud file syncing for files smaller than 500 MB.

The mobile app is very simple but effective. Whereas the desktop software features a predominantly gray user interface, the mobile app is mostly blue and white.

After you enter your iDrive login details, the title screen takes you to either the iDrive backup, to review the folders you wish to store on the cloud, or the Timeline and Access and Restore screens. The former is where you can see a complete timeline of your previous operations in the app, complete with thumbnails for photos and videos, while the latter allows you to access and restore older versions of your backed up files. The backup itself can make copies of your contacts, photos, videos, calendar, SMS messages, call logs, music, or miscellaneous files.

Another handy option that’s similar to Continuous Data Protection on the desktop app is called “Auto Camera Upload.” As you’d expect from the best cloud storage in 2020, it allows you to automatically make backups of everything in your gallery, including photos, videos and live videos. You can also sync data easily between mobile and desktop devices by putting everything you want synced into the iDrive-Sync folder.

Customer Support

Whether you have questions about the software, problems with your subscription, or a technical issue with your backups, sooner or later you’ll need to talk to iDrive’s customer support team. The good news here is that the company invests a lot into this aspect of its service. The iDrive support team is available 24/7 via live chat on the site, through email at support@iDrive.com, and finally over the phone between Monday and Friday, 6:00 AM to 6:00 PM PST.

In addition to these very responsive customer support representatives, iDrive’s site also features numerous FAQ articles and video tutorials, which go beyond the call of duty to not just offer answers to common questions, but also explain how cloud storage and synchronization work in general. Overall, top marks for iDrive here.

Pricing Plans

When it comes to pricing plans, we first have to mention that there are many different plans and options available, depending on whether you’re a single user, a small company, or a larger enterprise. iDrive cost differs between the Personal and Business Plans, with the former also offering a 5 GB free storage option. iDrive Personal pricing plans start at $69.50 per year and currently offer 5 TB (normally 2 TB), while Business gives you 250 GB for $99.50. The current promotion slashes those prices for the first year.

iDrive also offers a 10 TB personal plan (normally 5 TB), but no plans come with unlimited storage. Business plans also include 500 GB, 1.25 TB, 2.5 TB, 5 TB, and 12.5 TB options, with similar savings during the initial year. At higher tiers, iDrive pricing gets pretty steep, with the top-tier plan costing $2,999, or $2,250 during the first year.

iDrive review pricing

Alternatives

What is the best cloud storage around? Which online storage is best for me? We get asked these and similar questions on a regular basis. The simple truth is that there’s no single cloud-based storage or backup solution to rule them all. That said, iDrive comes pretty close to that title by ticking almost all of the right boxes. So, what are the alternatives?

Backblaze offers a completely opposite approach for a similar amount of money. Sixty bucks gets you a year’s worth of unlimited storage, but for one device only. Alternatively, Server/NAS Backup via B2 costs $5 per month per terabyte of data. We mentioned cloud syncing in our iDrive review – Backblaze offers a poor man’s version of that functionality, with 10 GB of shareable data through B2 cloud storage.

Other cloud storage options and backup options include Carbonite, pCloud, Crashplan, Acronis True Image, and SpiderOak One. Each of these comes with its own perks and downsides. For example, Carbonite features a courier recovery service, but offers much the same options as Backblaze while costing more ($71.99 per year). Acronis True Image has phenomenal security features and even backs up your social media accounts, but it’s an even pricier option.

Crashplan costs $10 per computer per month, which can be more flexible due to monthly rather than yearly obligations, but compared to other top cloud backup solutions – such as iDrive and Backblaze – it only pays off when you have many computers to back up. EaseUS can also offer a solid protection for $29.95, but you should know that its primary function is recovering lost data.

Finally, SpiderOak One was one of the first companies to introduce cloud file sharing through its Share Rooms functionality. It also features top-notch security, unlimited devices, and no file size restrictions. However, SpiderOak is simply too expensive compared to its competitors, with the cheapest option costing $69 annually but giving you only 150 GB of storage space.

How Does iDrive Compare to Other Backup Solutions?

idrive logo
  • Synchronizes entire folders
  • Backs up the disk image
  • Free disk shipping on demand
Price $52.12
Carbonite logo
  • Unlimited storage
  • Centralized management & admin controls
  • Backup for databases & applications
Price $6
bakcblaze logo
  • Automatic Backups
  • Unlimited File Retention
  • Offsite Backup
  • Cross-platform access
Price $6

Conclusion

Whether you find iDrive reviews for Mac, Windows, or Android-based devices, chances are that they will be very favorable. Our iDrive review only confirms that this is simple-to-use, intuitive software that works well across a variety of devices and offers excellent upload speeds to boot. 

We do wish there were unlimited storage options available, though. It’s also worth remembering that there are cheaper alternatives – such as Crashplan – if you’re looking to back up a whole slew of computers, such as in an office environment. Finally, while the upload speeds are excellent, the download speeds when retrieving your data leave something to be desired. 

That said, with iDrive Express, you can mitigate that problem on your first big backup, and even several successive ones for free, depending on the plan you choose.

Things we liked / disliked:

  • Very fast upload speeds
  • Unlimited devices per account
  • Support for multiple platforms
  • No unlimited storage option

FAQ

Which is better: iDrive or Carbonite?

Both are some of the top cloud storage options available on the market. Carbonite costs more if you’re using fewer devices, but things even out for company-wide backup solutions.

Is iDrive any good?

It’s one of the best options for cloud backup and storage around. Check out our review, or look for an iDrive review on Reddit or similar social forums to get an idea of what other people think.

Is iDrive secure?

Yes, it’s one of the most secure solutions of its kind on the market. Two-factor authentication, end-to-end encryption, your personal encryption key… what more could you ask for?

Which cloud backup is the best?

iDrive is one of the best options on the market at the moment. No software is perfect, though. Some solutions work better for individuals and small businesses, while others are cheaper or offer better options for larger companies. As stated in our iDrive review, this software comes the closest to ticking all of the boxes that a good cloud backup solution should have, thus it earns our hearty recommendation despite being far from perfect.

idrive logo
Price $52.12/year
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