CyberGhost Review

Have you ever wished you had superpowers? You can’t deny that flying, super strength, or mind reading would come in hand every once in a while. Unfortunately, we can’t offer you these…just yet, anyhow. But how about settling for online invisibility?

Keep reading our CyberGhost review to find out about all the ghost-like capabilities this VPN service can endow you with.

 

Key features:

  • Available on many platforms
  • Automatic kill switch
  • Good speed test marks
  • OpenVPN, IKEv2, WireGuard®, and L2TP protocols

Things we liked / disliked:

  • 7 licenses with a single plan
  • 6,200+ servers
  • User-friendly interface
  • Free trial
  • Outdated knowledge base
  • Short trial period

Overview

A long time ago in a galaxy far, far away, humans invented the internet. No longer did curious minds have to spend hours on end in poorly-lit libraries, reading hundreds of pages just to uncover a single fact. But then, people started misusing this gift. Hackers, marketing companies, and even governments have played a part in making the internet unsafe.

The need for privacy and security resulted in the creation of VPNs. Now, CyberGhost is far from being the first VPN in history, but it is the first service of its kind to publish public transparency reports, thus earning itself the title of the most trustworthy VPN on the market.

Further proof of CyberGhost’s success is seen in its 36 million users around the world, or Ghosties as the CyberGhost website refers to them. The many features and reliability of the service have certainly not gone unnoticed.

Main Features

First and foremost, let’s take a look at the main features provided by CyberGhost.

Hide IP

Your IP is your computer’s address. You wouldn’t just give out your address to a stranger on the street, so why would you do so on the internet? Aside from your location, individuals and companies can use your IP to monitor your online activities. With a CyberGhost account, you can connect to more than 6,200 servers and browse without a care in the world.

Encryption

It’s extremely easy for internet service providers to collect information about the kind of websites you visit and how often you do so. Some ISPs are required to collect information by their countries’ laws, and some do it to make a profit by selling it to advertising companies. So, just hiding your IP address doesn’t seem to be enough sometimes.

CyberGhost gives you that extra layer of protection with AES 256-bit encryption. Encrypting your data refers to transforming your information into code, and this particular code is nearly impossible to crack.

WiFi protection

Perhaps one of the best VPN services of today’s generation is WiFi protection. That’s because public WiFi is kind of like a public bathroom – convenient when you’re out and about, but you’d rather use your own if you’re close to home. WiFi in coffee shops, airports, and the like usually aren’t well-protected, which is almost like an open invitation for hackers and their ill-intentioned tricks.

Secure connection

Having your personal information bought and sold is never pleasant, but eCommerce has opened the door to crimes involving companies directly taking money from people. Bank account details, financial information, and even confidential phone calls can be easily protected once you download CyberGhost and activate it.

No logs

After you become a Ghostie and connect to one of the many servers available, CyberGhost leaves you to your own devices. No information regarding your online life will be recorded.
Speed

It’s unavoidable: Using a VPN will slow down your internet speed. Therefore it’s vital that you find a VPN service that minimally affects it. CyberGhost isn’t known for its spectacular speed, but we wanted to test it out ourselves.

In order to conduct a CyberGhost speed comparison, we went to speedtest.net and measured the speed of our regular internet. Here is our baseline:

cyberghost review featured image 1

Then we connected to several of CyberGhost servers and these were the results:

cyberghost review featured image 2

The numbers didn’t drop as much as we’d expected them to based on the impressions we’ve heard and read about, especially when it comes to upload speeds. Reaction times (ping), naturally depend on the server’s distance from you; the further away, the slower the ping.

All in all, we believe you won’t have any significant internet speed issues while it’s turned on. If upon reading this CyberGhost Review you decide to get this VPN and your internet does become noticeably slower, try checking your original connection speed, the quality of your hardware, the distance of your chosen server, and the number of users sharing it. A VPN might not be the only reason your internet is slow.

Server Selection

As we’ve already mentioned, Ghosties can connect to more than 6,200 servers located in 90 countries. Among other things, this is one of the main reasons that CyberGhost is considered one of the best VPN providers. A large number of servers affects your access to online content and your overall experience.

The more servers there are, the lower the chances of them getting overloaded. The consequence of overloading would be that your browsing speed would go down or that you might not be able to connect to a certain server at all.

If you need your VPN for streaming, you can rest assured that you’ll be able to bypass the geo-restrictions of almost any website in the world.

cyberghost review featured image 3

Overall Privacy and Security

CyberGhost’s success in being the best VPN for privacy and security is partly because its headquarters are in Romania, meaning that it operates under Romania’s privacy laws. Due to this, CyberGhost has no problem enforcing its no-logs policy.

You’ll be happy to know that there’s even more to CyberGhost’s protective capabilities than is listed in the Features section. This company also offers:

  • DNS leak prevention
  • OpenVPN, IKEv2, WireGuard®, and L2TP protocols
  • Automatic kill switch
  • User Experience

One of the first things you’ll read in almost any CyberGhost review is how easy it is to use. The interface is intuitive and uncluttered – perfect for VPN novices.

To activate this VPN, all you need to do is press the big, clearly marked power button. It will automatically connect to the “best location,” which is the nearest reliable server.

cyberghost review featured image 4 cyberghost review featured image 5

To manually select a server, just click on the yellow tab on the lower-left side of the window – it will expand and you can choose any server off the list or look through ones that are optimized for torrenting or streaming.

cyberghost review featured image 6

What makes this some of the best VPN software we’ve seen is that it provides all the crucial information you need to pick out a server. The current distance and load of servers are displayed on the right of the dashboard, and you can even see the individual servers in a given location.

cyberghost review featured image 7

The ‘connection features’ tab lets you block ads, malicious websites, and online tracking. It also turns on HTTPS redirecting and data compression.

cyberghost review featured image 8

More experienced users can twiddle with the ‘settings smart rules’ in order to fully customize CyberGhost to their needs.

cyberghost review featured image 9 cyberghost review featured image 10

The CyberGhost app can be used across multiple platforms:

  • Desktop – Windows, macOS, and Linux
  • Mobile – Android and iOS
  • Browser – Chrome and Firefox
  • TV – Amazon Fire TV, Android TV, Apple TV, and Smart TV
  • Consoles – Xbox 360/One and Playstation 3/4
  • Routers

The app is well-adapted to every one of these platforms. Although not all of its features are available on every one of the renditions, its efficiency remains intact throughout.

cyberghost review featured image 11

As one of the most popular streaming services, Netflix is very thorough when it comes to its VPN blocker – an understandable policy since it is subscription-based. However, traveling abroad can interfere with your viewing options. With CyberGhost, your Netflix account can remain intact. You may encounter some glitches with a few of the servers but, in the end, this VPN software will get you to your desired content.

cyberghost review featured image 12

CyberGhost is not shy about its torrenting features, as you can see from its “for torrenting” tab. You are free to try connecting to the servers that aren’t on that list, but odds are you won’t be able to use them for this purpose. The explanation for this is that CyberGhost prevents torrenting on servers that would be considerably slower because of it and on servers that are located in countries with strict no-torrenting laws.

To review CyberGhost and its torrenting suitability, we combined it with μTorrent. The results were exceptional regardless of the server we selected from the “for torrenting” list.

Recommended Apps

We wanted to recommend a few CyberGhost VPN apps we found interesting and useful.

Mobile app

cyberghost review featured image 13

Be honest, do you go anywhere without your phone? We google, stream, and pay our bills on these little devices. Just imagine the vulnerable information you carry around with you wherever you go. So instead of worrying about phone hacking, just take the necessary precautions and protect yourself.

Your Ghostie account grants you access to high-quality VPN protection for your mobile phone. The customization of this app is slightly reduced, but we don’t necessarily find that to be a bad thing. After all, when you’re on the go, you don’t want to spend an entire hour configuring a single app.

One of the things we love about the CyberGhost mobile app is that it allows you to decide which apps on your phone use the VPN and which don’t. We’re also impressed with how well-organized it is. Tabs for streaming-friendly servers and your favorite locations are positioned at the very top of the screen, sparing you the effort of having to look for them or select them yourself.

cyberghost review featured image 14

Fire Stick and Fire TV

cyberghost review featured image 15

CyberGhost reviews rarely focus on Fire Stick and Fire TV. That’s because there isn’t much to say about these features with regard to this VPN. Not that there’s anything wrong with the CyberGhost and Fire Stick/Fire TV combination. On the contrary – where some VPNs require complicated workarounds, CyberGhost was custom-made for these Amazon products.

We found this noteworthy and potentially relevant to all readers outside of the United States who are curious about Amazon Prime’s content.

Gaming Consoles

 

cyberghost review featured image 16

Privacy, availability, and speed are just some of the benefits of using VPN services while gaming.

Over the past couple of years, distributed denial-of-service (DDoS) attacks have become far too common. Being aware of this, many gamers have opted for a Cyberghost subscription, knowing that spending a few dollars on VPN protection is likely to pay off at some point.

If you’re a video game enthusiast, you’re aware that the cost of certain games can vary depending on the country you’re in. Not only that, but some games might not even be available to you because of your location. As a Ghostie, you can forget about those limitations and enjoy any game anywhere, without overpaying.

Lastly, CyberGhost can greatly reduce the amount of lag present in your games. It’s as simple as selecting the VPN server closest to your gaming server.

Customer Support

cyberghost review featured image 17

If you have a question, CyberGhost’s help center will most likely have the answer. Unfortunately, as some CyberGhost VPN reviews have pointed out, some of the answers might be out of date. After confirming, we set out to see if CyberGhost makes up for this with quality live support and we were not disappointed.

There are two ways to contact the customer support team: live chat and email. The reply to our live chat inquiry came quickly and the advice we received was detailed yet easy to understand.

For the sake of faster email response times, CyberGhost has several email addresses that are assigned to different departments. To find them, all you have to do is look at the contact page on cyberghost.com.

Pricing

If you’re scouring the internet to find the most inexpensive VPN, you can end your search right here. Taking into account everything we’ve discussed so far, we can freely conclude that CyberGhost offers superb value for your money.

You can pay via credit card, PayPal, or even cryptocurrency. Bitcoin is included as a payment method for users that wish to remain as anonymous as possible.

All pricing packages include protection for up to seven devices and 24/7 live customer support, along with no restrictions regarding server access and platform availability. Excluding the cheapest plan, you also receive a one-time PC clean-up Restoro license and the option of connecting to NoSpy servers (servers that are even more private, faster, and with extended bandwidth).

CyberGhost pricing plans follow a simple rule: the longer your subscription, the lower your monthly cost. The exception is the $3.29/month offer that doesn’t last longer, but instead adds an extra Privacy Guard and Security Updater.

cyberghost review featured image 18

Discounts and Free Options

Using the internet is a big part of student life. So is living on a budget. CyberGhost is aware of that. That’s why it gives out discounts to all of its student Ghosties.

cyberghost review featured image 19

Students aren’t the only demographic CyberGhost deems worthy of special treatment. Journalists and members of NGOs or other organizations advocating for internet freedom and security also qualify to receive a free CyberGhost VPN.

cyberghost review featured image 20

Before committing to a CyberGhost VPN pricing plan, you can try it out by downloading a one-day trial. The trial is an excellent representation of the possibilities that lay a payment away. There is a single inconvenience that you will have to deal with during your trial – a pop-up window will occasionally appear informing you that there are no free user slots and that you have to wait in order to connect to a specific server.

If you aren’t satisfied with a one-day trial, you can extend it by recommending CyberGhost to your friends. Note that paying users can take advantage of this deal too. For every friend who uses the invite, both of you gain 30 free days.

cyberghost review featured image 21

Money-back Guarantee

To get a CyberGhost refund, you just have to apply for it within a 14- or 45-day period, depending on the package you’ve signed up for. When it comes to money-back guarantees CyberGhost has a no-questions-asked policy, which means you needn’t worry about a pushy sales representative nagging you to reconsider.

How Does CyberGhost Compare to Other VPN Services?

cyberghost logo - cyberghost Review 2020
  • Available on many platforms
  • Automatic kill switch
  • Good speed test marks
  • OpenVPN, IKEv2, WireGuard®, and L2TP protocols
Price $12.99
surfshark logo surfshark review 2020
  • MultiHop feature
  • Unblocks Netflix and other streaming service
  • Transparency and No Logs Policy
  • Can connect unlimited devices
Price $$11.95/mo
protonvpn logo protonvpn review 2020
  • High-End Encryption
  • Secure Core Features
  • Unblocks Netflix
  • P2P Servers
Price $$8/mo

Final Impressions

Affordable prices and myriad features are what we like to see on any top 10 VPN list. And that is undoubtedly what places CyberGhost on almost every single one. The free trial could be longer and the help center could use some attention, but in a direct VPN comparison, few can rival CyberGhost’s money-to-quality ratio.

 

Things we liked / disliked:

  • 7 licenses with a single plan
  • 6,200+ servers
  • User-friendly interface
  • Free trial
  • Outdated knowledge base
  • Short trial period

FAQ

Is using CyberGhost safe?

CyberGhost is a secure VPN with a strict no-logs policy, which means that it doesn’t monitor your online activities while you’re using it. The fact that CyberGhost is based in Romania allows it to keep your data highly private since the laws in that country are privacy-oriented.

Is CyberGhost VPN free?

There is a CyberGhost free trial, but unfortunately no free version exists. However, 30 free days of service are awarded to users who send CyberGhost invitations to their friends. Every friend who uses the link gets 30 days free as well.

Why is CyberGhost so slow?

Slow internet speed during VPN usage can occur because of server breakdowns or the distance from your location to the selected server. Consider reading our CyberGhost review for a more detailed analysis of CyberGhost’s speed and other potential VPN-related reasons for sluggish internet.

What is CyberGhost used for?

CyberGhost is a VPN service that is mainly used for maintaining safety and privacy on the internet. Additional benefits include accessing geo-restricted content, improving gaming speed, and torrenting.